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Ethics & Fraud for Adjusters Unethical behaviors and fraud awareness are the keys to this course. The entire course talks about ethics and fraud with a multitude of examples and definitions to sharpen adjusters’ knowledge and awareness in this area, both personal and professional. It details lots of specific acts and a wide variety of fraud, scams, and schemes that are only intended to “rip off” you, me, our families, and friends A review of the table of contents shows that, in seven specific lessons, all the material is designed and intended to contribute to an adjuster’s understanding of the wide expanse of fraud. -
The course is designed to provide students with continuing education in the area of ethics. It pays special attention to the various components and issues specific to the world of ethical approaches and behavior in the vast emerging senior marketplace. It enhances the ethical and professional competence of financial and insurance professionals aspiring to make ethics a cornerstone of their personal mission, as well as to fulfill their state continuing education requirements. -
Effective agency operations depend on the accurate use of an Agency Management System. Every premium collected, commission calculated, claim tracked, carrier reconciled, and policy issued flows through this central platform. When used properly, the system strengthens financial controls, improves reporting accuracy, enhances client service, and reduces exposure to compliance and E&O risk. -
The course offers a comprehensive exploration of the fundamental concepts underpinning the Patient Protection and Affordable Care Act (ACA), with a specific focus on the role and mechanics of health benefit exchanges. It provides in-depth coverage of how the ACA defines and establishes exchanges, their operational frameworks, and their implications for health insurance pricing and accessibility. Additionally, the course examines critical legal provisions, eligibility criteria, and mechanisms designed to promote consumer choice and cost-sharing within these exchanges. -
Besides providing valuable information and resources for Adjusters and Public Adjusters in California to better serve their clients, this course was developed and is available for Adjusters and Public Adjusters to complete as part of their continuing education requirements. Accurately valuing property to be insured and at claim time should not necessarily fall to the homeowner who has little experience in such matters. This course provides a response to that need as well as an answer to the training required in California on this subject. -
The insurance industry is changing—fast. Online insurance sales are growing, and in ten years, the way you market and sell your insurance products is likely to have changed drastically. The only thing we can say for sure, however, is that no one knows exactly how the industry will change—or what your business will look like in ten years. -
An insurance claim can be a devastating event—for both you and your client. Sure, insurance is designed to cover the costs that arise for insureds in the case of a claim—but the cause of the claim can have a devastating personal and professional impact that can’t be satisfied by a payout. And nobody covers the loss for the agent; claims can have a devastating impact on your business. -
This course is designed to meet the life insurance training requirements of California Senate Bill SB 263. It examines the available types of individual life insurance policies, including ordinary whole life insurance, limited payment life insurance, single payment life insurance, variable life insurance, non-variable universal life insurance (including indexed universal life insurance), variable universal life insurance, endowments, and disability benefits in individual life insurance policies. It also examines accelerated death benefits, the common provisions and exclusions found in life insurance policies, and life settlements. -
This course is designed to meet the variable life insurance training requirements of California Senate Bill SB 263. It provides a comprehensive overview of the structure, features, and regulatory requirements surrounding variable life insurance products. It covers key concepts such as death benefit options (Option A and Option B), cash value accumulation, premium flexibility, and net amount at risk (NAR).

